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Information about COVID-19

This page has been updated to include new information on April 30, 2020. • 此页面已更新,包括2020年4月30日的新信息。• Esta página ha sido actualizada para incluir nueva información el 30 de abril de 2020.

Refund Policy Updates: In light of the current situation, we know plans are uncertain and we will provide you with any refund or credit that is requested prior to the day of camp due to the coronavirus. No questions asked.

GrowFit takes you and your child’s safety and security seriously. As a result of recent directives and information available from the Centers for Disease Control (CDC) and our partner schools in the San Francisco Bay and East Bay areas, GrowFit has increased its sanitization protocols at every camp location and has implemented a Coronavirus (SARS-COVID-19) policy.

Our locations are re-opening with a little different way of operating, including reduced operating hours from 9:00 AM to 4:00 PMBefore and after care has also been cancelled during COVID-19.

Here’s what you can expect under the current measures:

No child that has exhibited signs or symptoms of COVID-19 will be permitted to attend camp

Anyone who has been exposed or has had symptoms, including mild seasonal allergies, will not be permitted to attend camp. We need to ensure safety so please make sure that your child is not sick. This should be adhered to with or without COVID-19 present.

Camp will be limited to groups of 12

Each group of 12 will be housed in separate spaces, not intermingled, and will be required to wash their hands at every interval possible and after every game is played.

All equipment will be sterilized before and after play

All GrowFit equipment, including balls, will be sterilized before play and after play to ensure the utmost safety. Our camp professionals will be wearing masks and other protective equipment, such as gloves, to ensure safety.

Bubble soccer is suspended indefinitely

We will no longer have bubble soccer at our locations until further notice.

Coaches will only be permitted to stay with one group of 12

No coaches will intermingle with one another or change groups during this process. All GrowFit staffers will be engaged with one group the entire day; none of our coaches will switch groups.

Food safety standards will be strict

All GrowFit campers will be required to sit in their specified groups while all surfaces will be disinfected before and after eating snacks and lunches. All food service will be served with gloves and masks for maximum protection. All of our catering partners have agreed to these standards. Campers will wash their hands every time, before and after snacks, and utilize hand sanitizer after every game play.

We provide a 100% refund to all customers if circumstances change.

If local health authorities deem us unable to operate, we will provide a 100% refund to any customer who requests it. No questions asked.

A Message from Russ Nuffer, CEO

Dear Parent,

As a valued member of the GrowFit family, I appreciate the trust that you put in us to care for your child during our camp seasons.

In the current environment, we understand and appreciate the need for reassurance and trust in providers of all types, from travel to child care, about the safety and security of your kiddo during their time at camp. That’s why I wanted to take the time, personally, to update you on our COVID-19 preparations and the steps we are taking to ensure you and your kiddo’s health and safety.

As many of you know, GrowFit issued a Coronavirus Policy, which encompasses a wide array of preventative measures to assist with our safety program. This policy states that no person who exhibits symptoms or has come into contact with a person who has symptoms of either COVID-19 or the flu, may attend or register for camps within fourteen (14) days.

In addition, GrowFit camp facilities have instituted an increased number of deep cleans at all of our locations. GrowFit is committed to the health and safety of all kiddos and that’s why we’ve added even more hand sanitization breaks and are continuing to encourage our campers to bring their own water bottles. We’ve also stepped up our sanitization of our equipment using Lysol- and Clorox-based products to help effectively kill COVID-19 or any other virus.

GrowFit believes so strongly in the safety and security of your kiddo, that we’re committed to continuously providing excellence throughout all of our camps and by reassuring you, as a parent, of our commitment to you and your family.

I believe firmly in GrowFit’s mission to keep moving and have fun. We believe that it is essential to keep our activities moving. I hope you’ll join us soon.

Sincerely yours,

 

Russ Nuffer

CEO

退款政策更新:根据目前的情况,我们知道计划尚不确定,并且会向您提供因冠状病毒而在夏令营开始前要求的任何退款或信用,将您视为我们希望得到的待遇。

GrowFit认真对待您和您孩子的安全。根据疾病控制中心(CDC)和我们在旧金山湾和东湾地区的合作学校的最新指令和信息,GrowFit在每个营地增加了其消毒方案,并实施了冠状病毒(SARS- COVID-19)政策。

根据这项政策,任何旅行过的人在营地开始前十四(14)天内表现出类似流感的症状,均不得注册或参加营地。如果您或您的家人生病了:停止。请勿参加,注册或尝试参加营地,学校或任何其他公共活动。

如果发现儿童或父母参加过被确认为冠状病毒病(SARS-COVID-19)阳性的营地,GrowFit将不会举办营地以确保我们营员及其家人的安全。

如有任何疑问,请随时通过我们网站(growfit.camp)上的实时聊天系统或通过电子邮件[email protected]与我们联系。

如果您或您的家人有冠状病毒疾病(SARS-COVID-19)的迹象,请立即寻求医生的帮助。

Actualizaciones de la política de reembolso: A la luz de la situación actual, sabemos que los planes son inciertos y lo trataremos como nos gustaría que nos traten, proporcionándole cualquier reembolso o crédito que se solicite antes del día del campamento debido al coronavirus.

GrowFit se toma en serio la seguridad de usted y su hijo. Como resultado de las directivas recientes y la información disponible de los Centros para el Control de Enfermedades (CDC) y nuestras escuelas asociadas en las áreas de San Francisco Bay y East Bay, GrowFit ha aumentado sus protocolos de desinfección en cada campamento y ha implementado un Coronavirus (SARS- COVID-19) política.

Según esta política, cualquier persona que haya viajado presenta síntomas similares a los de la gripe dentro de los catorce (14) días previos al inicio del campamento no puede registrarse o asistir a los campamentos. Si usted o un miembro de su familia está enfermo: DETÉNGASE. No asista, se registre o intente asistir al campamento, la escuela o cualquier otra actividad pública.

Si se descubre que un niño o un padre ha asistido al campamento que ha sido confirmado como un paciente positivo de la enfermedad de Coronavirus (SARS-COVID-19), GrowFit no mantendrá el campamento para garantizar la seguridad de nuestros campistas y sus familias.

Si tiene alguna pregunta, no dude en comunicarse con nosotros a través de nuestro sistema de chat en vivo en nuestro sitio web (growfit.camp) o por correo electrónico a [email protected].

Si usted o su familia exhiben signos de enfermedad por coronavirus (SARS-COVID-19), solicite la asistencia de un médico de inmediato.

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