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GrowFit Help Center

It’s natural to have questions about GrowFit’s camps, curriculum, and other services. We’ve created this knowledgebase with frequently asked questions and other articles to help you get the most out of your experience with GrowFit. If, at any time, none of these helpful docs assist you, just chat with us and we’ll get with you shortly.

Frequently Asked Questions →

Helpful answers to important questions.

Get In Touch →

Email us for additional support needs.

Request a Refund →

Request a refund or credit.

Frequently Asked Questions (FAQs)

Information provided in this section is general and is not specific to each camp location. For specific information on each camp location, utilize the navigation menu above to reach the proper location. Some answers may include specific information for certain locations.

Our main camp activities at all GrowFit locations happen between 9:00 AM and 4:00 PM. Please aim to drop off your camper between 8:45 AM and 9:00 AM to catch the start of the fun. But don’t worry, we understand that sometimes life happens, so late drop-offs and early pickups are perfectly fine.

Campers are grouped with kids who share their ages and interests, to ensure that every child stays safe, engaged and has fun. No one is ever grouped with anyone outside of their age range unless it is a declared group activity.

Campers are asked to bring their own hearty lunches and several snacks at most locations. In Redwood City at SportsHouse, lunch is included from Kicks Sports Grill. For nutritional facts and information about SportsHouse’s lunch, please check out our Nutritional Health page.

GrowFit is equipped to handle a wide range of allergies, like those to peanuts and gluten. However, it’s crucial that you indicate any allergies on your child’s registration form. To ensure we can provide the necessary support, please make sure to fill out the Allergies section on your Care.com registration form.

As part of the online sign-up process, we ask every parent to complete the allergy information for their camper. For those with severe allergies, we strive to make the necessary accommodations, including providing nut-free zones at lunchtime and keeping your EpiPen readily available for emergencies.

For all registrations directly through GrowFit on our website:

  • Cancellations made at least one month prior to the camp date will be eligible for a full refund, minus a 10% cancellation fee.
  • For cancellations occurring within a month of the camp start date, we are pleased to offer a credit for future participation in our camp.
  • Please be aware that cancellations on the day of the camp or after the camp has commenced are non-refundable.

If you register through a third-party service, please be aware that their refund policy may include additional cancellation fees. These charges are separate and in addition to the cancellation policy mentioned above.

Request an official refund using our Refund page here: https://growfit.camp/help-center/#refund

Your child should bring at least 3 snacks, a hearty lunch (at most locations), two water bottles, and an extra set of clothing for younger children. For outdoor locations, please apply sunscreen before hand and pack sunscreen and protective sun gear, like hats and sunglasses.

Camp fees change depending on the location. Please see the location-specific registration pages for more information.

For our All-Sports Camp, you can register on a daily basis. However, for our Specialty Camps, a minimum commitment of one week is required as the curriculum builds progressively each day.

GrowFit makes every effort to accommodate drop-ins, but on busier camp days, it may not always be possible. To ensure your child’s spot, we strongly recommend pre-reserving their space online at your chosen location, as we cannot guarantee availability for drop-ins on any given day.

For our younger campers aged 4-6, the day is filled with up to 8 different fun activities, each lasting between 30 minutes to an hour. Examples of these activities include Soccer, Bounce Houses, Basketball, Tag games, and Arts & Crafts.

For older kids aged 7-8, 9-10, and 11-12, the schedule ramps up to include 10 diverse activities throughout the day, also in 30-minute to 1-hour intervals. Activities for these age groups might include Bubble Soccer, Badminton, Roller Skating, Basketball, Dodgeball, Soccer, and Volleyball, providing a wide range of fun and engaging options.

In addition to our All-Sports Camp, we also offer specialty camps where campers can focus on specific interests:

  • LEGO® Camp – Hands-on building, design challenges, and even introductory robotics, all culminating in a showcase of campers’ creations.
  • Art Camp – Exploring creativity through painting, clay sculpting, leaf print art, and mixed media projects.
  • Science Camp – Exciting experiments, interactive STEM projects, and hands-on scientific discovery.
  • Soccer Camp (San Ramon only) – A mix of skill drills, gameplay, and teamwork exercises for soccer enthusiasts.

Each day at GrowFit Camp is designed to ensure every camper stays active, engaged, and having fun!

Absolutely, we warmly welcome campers of all skill levels, including beginners. In fact, many of our younger campers have never played sports before, while some of our older campers might already be regulars on sports teams. There’s no need for any previous sports experience to join in on the fun!

Our GrowFit team members are top-notch and bring a wealth of knowledge to the table. Their qualifications span from specialized certifications all the way to bachelor’s degrees in kinesiology. Not only are they experts in their area of focus and deeply passionate about engaging with kids, but they’re also fully trained in the distinctive GrowFit approach.

We place a high emphasis on comprehensive and continuous training. Additionally, to guarantee the highest level of safety, all of our managers hold current CPR/AED and First Aid certifications.

Yes, indeed! To ensure that all campers have the best possible experience at our camp, we group them by age. This approach allows us to tailor the activities, challenges, and interactions to be age-appropriate and engaging for each group. It’s a great way for kids to make new friends who are close in age and share similar interests.

Kids need to be at least four years old to join our camp. However, in special cases, a camp manager might make an exception for children younger than four, although this is uncommon. For more information, please get in touch with us.

Yes. If you give us 7 days advance notice and space is available, you may transfer your session to a different week. You will have to contact info@growfitpe.com or call (650) 394-5265 to do so. 

You have the flexibility to transfer your session, but it’s important to note that this can only be done between campers who are part of your immediate family. This means that if you’re unable to attend or wish to pass on the opportunity, you can only transfer the session to a sibling, or another closely related family member. This policy helps us maintain a structured and familial environment within our camp community.

Definitely! If your camper has a friend they’d like to be grouped with, you can mention this on the registration page. Please keep in mind, though, that we can’t mix campers from different age groups together. This is because our activities are carefully crafted to suit the specific developmental stages and interests of each age group.

If your camper needs any special arrangements during their camp experience, please don’t hesitate to contact us via email or phone. The safety and well-being of every camper is our utmost concern, and we are dedicated to creating a safe, fun, and supportive atmosphere for all. We warmly welcome all campers who can ensure their own safety and other campers’ safety and adhere to directions. If your child may require additional support or attention, please reach out to discuss the possibility of having an aide or caregiver accompany them to camp prior to registering. We’re here to help make camp an enjoyable experience for everyone!

Every member of our GrowFit team undergoes thorough background checks and participates in professional development tailored to teaching camp. We ensure that campers are constantly supervised throughout the day. Should a minor injury occur, we’ll inform parents through a phone call, email, or directly at pick-up/drop-off. In the event of an emergency, we will immediately call 911 and promptly contact the parent or guardian.

Absolutely. Our team practices evacuation drills for fires, earthquakes, lockdowns, and any other potential emergencies that could occur on campuses. In the event of an emergency, we immediately call emergency responders to ensure everyone’s safety.

To view past registrations you’ll need to log in to your care.com account. Then go to the top right corner, click your name and then it should show all of your registrations through our system.

For all locations except San Jose, our tax ID is 81-1018163.

For San Jose, our tax ID is 46-4591648.

Welcome to Camp Check-In and Check-Out!

Making sure all our campers are safe and sound is super important to us. So, we’ve set up a few simple rules for dropping off and picking up that help keep everyone secure and happy.

Drop-Off Time

Please make sure a grown-up (someone 18 or older) is there to say hello and see your camper safely into camp.

Pick-Up Time

When it’s time to head home, we ask that only people who are on your camper’s approved pick-up list can sign them out. This list is something you help us with when you sign up.

Thanks a bunch for working with us to keep our camp a safe place for all our adventurous campers!

We’re thrilled to open our camp doors to all kids! Over the years, we’ve welcomed many children with special needs, disabilities, or health conditions—some with extra support and some flying solo. If your child needs special services for a disability or medical reason, we can arrange for them to receive support from their therapist while they’re having fun at camp, as long as we sort out a few details first.

Therapists who come along with campers need to follow the same rules and guidelines as our camp staff and stick to all the laws that apply.

If you’re thinking your child would love to join in on the fun and you want to make sure everything’s set for them to have a great time, please get in touch with us at info@growfit.camp. We’re here to chat about what’s needed and how to make your child’s camp experience amazing!

At GrowFit Camp, all our little campers need to be fully independent in the bathroom before they join us for the fun. This means moving on from training pants to regular underwear. We totally get that accidents can happen now and then, but these should be just occasional slips, not an everyday thing.

To be all set for camp, your child should be able to:

  • Let someone know they need to go to the bathroom well in advance
  • Stop their activity and head to the restroom when the need arises
  • Manage their own clothing before and after using the loo, all by themselves
  • Take care of their personal hygiene post-bathroom use
  • Get on and off the toilet with no help needed
  • Wash and dry their hands all on their own
  • Give themselves enough time to get to the restroom, even if they have to wait a little if it’s in use

Kids should be dressed in clothes they can easily handle themselves to ensure they have a successful and independent bathroom experience.

If a child continues to have frequent accidents, it may indicate they’re not quite ready for GrowFit Camp based on our restroom readiness policy.

We expect all participants and parents/guardians to treat staff, fellow campers, and facilities with respect. This includes following instructions, using appropriate language, and refraining from aggressive or disruptive behavior.

Failure to follow this policy may result in removal from the program without reimbursement.

Our camps are registered as full-day programs (9 AM–4 PM), and families are welcome to drop off and pick up at any time within camp hours. Here’s how each program runs:

All-Sports Camp
Full-Day Camp: 9:00 AM – 4:00 PM
Drop-Off Window: 8:45 AM – 9:00 AM
Pick-Up Window: 3:30 PM – 4:00 PM

Specialty Camps
(LEGO®, Art, Science, Soccer, and Inventor’s Lab)
Specialty camps begin the day with hands-on projects and activities. Campers then transition to All-Sports at midday and finish their full day at 4:00 PM.
Drop-Off Window: 8:45 AM – 9:00 AM
Flexible Pick-Up: Anytime, with the structured camp day ending at 4:00 PM

Extended Care / Before & After Care
We do not currently offer extended care.

Our schedule blends structure, flexibility, and tons of active fun—giving campers a full, engaging day and families a schedule that works for them.

If you’re planning to use a backup care provider through your workplace, such as Care.com or Bright Horizons, please be sure to book directly through their platform to secure your spot. 😊

We do not currently offer financial aid, but we hope to provide financial assistance in the future. We’re always looking for ways to make our camps more accessible and will share any updates as soon as they become available.

Each GrowFit location has a unique login link. Please select the link for your camp location to access your account:

After logging in:

  1. Go to the top right corner of the page and click your name.

  2. From here, you can:

    • View your registrations

    • Add approved caregivers for pick-up

    • Change your card on file

    • Add children to your account

    • View any credits in your account

Contact Us

We’re always happy to speak with you, regardless of your question. The fastest way to get an answer is to use the Frequently Asked Questions (FAQs) above or to utilize our automated attendant and cheerful mascot, Marley the Chinchilla.
Feel free to email us at info@growfitpe.com as well, and we will get back to you as soon as possible.

Refunds & Credit Requests

As a reminder:

  • Full Refund: Cancellations made at least one month before the camp start date are eligible for a full refund, minus a 10% cancellation fee.
  • Credit for Future Camps: If you cancel within a month of the camp start date, we offer a credit for future participation in our camp.
  • Non-Refundable: Cancellations on the day of the camp or after the camp has started are non-refundable.

If you registered through a third-party service, please check their specific refund policy, as additional fees may apply.
Please email Info@growfitpe.com with your refund request 🙂