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GrowFit Help Center

It’s natural to have questions about GrowFit’s camps, curriculum, and other services. We’ve created this knowledgebase with frequently asked questions and other articles to help you get the most out of your experience with GrowFit. If, at any time, none of these helpful docs assist you, just chat with us and we’ll get with you shortly.

Frequently Asked Questions →

Helpful answers to important questions.

Get In Touch →

Email us for additional support needs.

Request a Refund →

Request a refund or credit.

Frequently Asked Questions (FAQs)

Information provided in this section is general and is not specific to each camp location. For specific information on each camp location, utilize the navigation menu above to reach the proper location. Some answers may include specific information for certain locations.

All GrowFit locations currently run our main camp program from 9:00 AM to 4:00 PM. 

Our complimentary extended care programs run from 8:00 AM – 9:00 AM (Before Care) and 4:00 PM to 5:30 PM (After Care).

Some locations operate at different times depending on the day. Please check at the time of registration for more details.

All of our GrowFit staffers are highly trained. Ranging from certifications to bachelor’s degrees in kinesiology, each GrowFit staffer is educated not only in the core of their expertise, but also in GrowFit methodologies, including the Kolb experiential model of knowledge development in pedagogy.

Our training is extensive and recurrent.

Campers are grouped with kids who share their ages and interests, to ensure that every child stays safe, engaged and has fun. No one is ever grouped with anyone outside of their age range unless it is a declared group activity.

Each camper receives a daily hot lunch, at all locations, that includes an entrée item and fresh seasonal fruit. Depending on the location, the menu may change on a day-to-day basis.

For nutritional facts and information, check out our Nutritional Health page.

GrowFit can accommodate most allergies, including peanuts and gluten. It must be signified on your child’s registration or we will be unable to assist. Please ensure that you put the information in the Allergies section on your Care.com registration.

Before campers arrive, each parent must fill out the medical history form as part of the online registration. If your camper has a severe allergy, we will do our best to accommodate their restrictions. We can offer support such as nut-free tables during lunch or hold EpiPens on hand in case of an emergency.

Refunds are given to all families that cancel at least 7 days prior to the first day of camp. Cancellations within 7 days can be used as credit. Cancellations on the day of camp or after the camp dates are non-refundable. 

Due to the COVID-19 pandemic, some refunds are available without the usual restrictions. Please see our COVID-19 Information page for more information.

Your child should bring at least 3 snacks, a water bottle, and an extra set of clothing for younger children.

Camp changes in fees depending on the location. Please see the location specific pages for more information.

GrowFit always tries to accommodate drop-ins as much as possible, however, it may be difficult on busier camp days to do so. We recommend, at all times, that if you are bringing your child to a camp, that you pre-reserve their space online by registering for that specific location.

There is no guarantee that we will be able to accommodate a drop-in on any given camp day.

Activities for ages 4-6: Campers participate in 8 different activities each day in 30 min- 1 hour blocks. Sample activities for children ages 4 – 6 years old: Soccer, Jump House, Basketball, Tag games, Arts & Crafts

Activities for 7-8, 9-10, 11-13: Campers participate in 10 different activities each day in 30 min- 1 hr blocks. Sample activities for children ages 7 – 8, 9 – 10 and 11 -13 years old: Bubble Soccer, Badminton, Roller Hockey, Basketball, Dodgeball, Soccer, Volleyball

No, campers of all ability types and beginners are highly encouraged to join us.

Yes, all campers are grouped according to age. They will never be in a group with any child more than 2 years older or younger. 

Children must be four years old to attend camp. In certain circumstances, a camp manager may accept a child under the age of four, but it is rare. Please contact us for more details.

Yes. If you give us 7 days advance notice and space is available, you may transfer your session to a different week. You will have to contact [email protected] or call (650) 394-6176 to do so. 

You may only transfer your session to another camper within your immediate family.

Absolutely. You can make a note on the registration page if your camper wants to be grouped with someone else. However, we cannot group campers of different age groups, because activities are designed specifically for certain age groups.

If you think your camper might need special accommodations while at camp, please contact us via email or phone. We are pleased to welcome every camper.

All GrowFit staff go through extensive background checks and attend professional development specific to physical education teaching. Campers are always under supervision during each part of the day. In the event of a minor injury parents will be notified via a phone call, email or in person during pick-up/drop off. In case of an emergency we will call 911 if need and immediately notify the parent or guardian.

Yes. Our staff rehearses evacuation procedures for fires, earthquakes, lockdowns and any other problem that may arise on campus.  All first responders in the area are contacted prior to the start of camp as well.

To login to your account, please click this link for Redwood City registrations: https://growfit.getgalore.com/?login=true.

Please click here for our San Jose location: https://growfitcampsportsplex.getgalore.com/?login=true.

Then go to the top right corner, click your name and then it should show all of your registrations through our system.

For Redwood City, our tax ID is 81-1018163.

For San Jose, our tax ID is 46-4591648.

More information on our new locations will be available in January 2020.

Contact Us

We’re always happy to speak with you, regardless of your question. The fastest way to get an answer is to use the Frequently Asked Questions (FAQs) above or to utilize our automated attendant and cheerful mascot, Marley the Chinchilla. Marley can also route you to a human.

Refunds & Credit Requests

As a reminder:

Refunds are given to all families that cancel at least 7 days prior to the first day of camp. Cancellations within 7 days can be used as credit. Cancellations on the day of camp or after the camp dates are non-refundable. 

Due to the COVID-19 pandemic, some refunds are available without the usual restrictions. Please see our COVID-19 Information page for more information.